How Pre-orders Work
A pre-order item allows the client to purchase an item in advance. When Pre-ordering an item from our website, please keep the following in mind:
- Payment is charged immediately at checkout and not when the item ships.
- The pre-order item can arrive prior or after the estimated ship date thats posted in the description box.
- Pre-orders are generally processed and shipped within 24 hours of the estimated ship date.
- If in-stock items are included with your order, your entire order will be shipped on the estimated ship date unless the ship date is 3 weeks and over than we will ship your order separately.
- We DO NOT ship in-stock item(s) separately ( unless the ship date is 3 weeks and over or you pay additional shipping costs.)
- If at any time you need further details, please contact us at (866) 210-3692 or via email at firstname.lastname@example.org and we will be happy to assist!
- Our Pre-order Items are best selling Kosmios pieces that have previously been Instock and sold out multiple times.