How Pre-orders Work
A Pre-order item allows the client to purchase our most requested items in advance. When Pre-ordering an item from our website, please keep the following in mind:
- Payment is charged immediately at checkout and not when the item ships.
- The pre-order item may arrive at our facility either before or after the Estimated Ship Date posted in the description box. Pre-order dates listed on our site are based on information we receive from our manufacturers and are subject to change.
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The listed date may not indicate the exact ship date for your pre-order. The pre-order may complete processing within 10 business days from the listed date.
- To ensure faster delivery of your in-stock item(s), it is suggested that you place separate orders: one for your pre-order item(s) and another for your in-stock item(s).
- If the estimated ship date is less than 30 days from the purchase date, all items in your order will be shipped together once the last Pre-Order is processed.
- If the estimated ship date is more than 30 days from the purchase date and your order includes a pre-order item with an in stock item, your in stock items will ship separately.
- If your order include multiple pre-order items, all items will be processed together within the last listed date.
- If shipping was paid originally then you will only pay for shipping once. We will not charge you again once your Pre-order is ready to ship.
INTERNATIONAL ORDERS:
- If your order includes an in stock item with a Pre-order item your entire order will be shipped within the processing time of the last listed date.
If at any time you need further details, please contact us at info@shopkosmios.com and we will be happy to assist!
Our Pre-order Items are best selling Kosmios pieces that have previously been in stock and sold out multiple times.
Kosmios strive to accurately measure and photograph products, but variations may occur due to the nature of the products.
We have made every effort to display as accurately as possible the colors and images of the products we carry and that appear on the website, but cannot guarantee that what you see is an exact representation.
Sizes
Measurements of items listed in descriptions are approximate and are manually measured when laid down flat. The actual size may vary. In some dyeing processes, fabrics may shrink or expand, making it difficult to precisely control the final size of each garment. Please allow 0.4"-1" length difference due to manual measurement.
Color
Due to variations in monitors and lighting on phone/tablet/computer screens, the color in the image may appear slightly different. Color dyes within an item may vary due to different fabric. Additionally, different products with the same color name may not match exactly.
Different brands may use the same name of the color for a different shade or hue.